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KING PALM : FAQ

What are King Palm wraps made from?

King Palm wraps are made from natural Cordia leaf, and they come pre-rolled with flavoured or natural filter tips. These wraps are healthier alternatives to traditional rolling papers and provide a smooth, slow burn.

How do the flavoured filter tips work?

Each King Palm filter tip contains a flavour capsule that you can pop by squeezing the tip until you hear it crack. This releases a fruity aroma that lasts for up to 60 minutes, enhancing your smoking experience.

What sizes are available for King Palm pre-rolled wraps?

King Palm wraps come in a variety of sizes, including Rollie (0.5g), Mini (1g), Slim (1.5g), King Size (2g), XL (3g), XXL (5g), and XXXL (10g). This allows you to choose the right size based on how much herb you want to pack.

How many rolls or filter tips come in a pack?

Most King Palm packs contain 2 pre-rolled wraps or 2 filter tips. However, we also offer packs with 5 rolls for our most popular flavours. The XXXL 10g roll comes as a single piece in a protective plastic tube.

Are there different flavours available?

Yes, King Palm offers over 20 fruity flavours for the wraps and filter tips. You can choose from a variety of options, ensuring a unique and aromatic experience with every use.

custom trainers : faq

How long does it take to receive my custom sneakers?

Each pair of sneakers is custom-made and takes between 15-25 days to produce. Once your shoes are ready, shipping to your address usually takes 48 hours. You'll receive a tracking number and updates along the way.

Can I return or exchange my custom sneakers if they don’t fit?

Due to the customization and time spent crafting each pair, we do not accept returns or exchanges. Please make sure to select the correct UK size when placing your order.

Can I cancel my order?

Orders can only be cancelled within 1 hour of being placed. After this window, production begins, and we cannot accommodate cancellations.

What if my size is out of stock?

If we’re out of stock of a certain size blank shoe, our team will contact you as soon as possible and offer a full refund.

Can I submit my own design for the sneakers?

Yes! We can print your own custom designs. Simply contact us at headoffice@justsmoke.me to discuss your ideas, and we'll be happy to assist.

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